Adventures of a Dead Mac - All Fixed Now

A little over a week ago I blogged about my Mac dieing. I'm happy to say that as of last Friday I am functioning in tip-top-shape.

Because of the holiday weekend I had to wait until Tuesday before receiving Apple's shipping box (the shipping box was really nice and well organized - with good instructions). But I was able to ship it back the same day and I received the repaired MBP three days later on Friday morning.

Apple replaced the logic board and reinstalled the OS.

Now don't be alarmed about the OS reinstall. Once you know a little more you'll understand that that was actually really nice of them. You see, I consider all of my client data on my development machine (my MBP) to be confidential (whether it is, or isn't). So, before I sent the Mac in for repair I mounted the drive on another Mac and formatted the drive 10 times (each time doing a zero out of all the free space). Am I being paranoid? I don't think so. I'm just being mindful of my client's information. Except for maybe some family photos or documents, I don't have anything to hide on my computers (no pr0n, pirated software, etc). However, my development laptop is my office, and everything on it is more important to me than all the physical items in my office workspace. This is why I back up everything daily (I use several secure backup solutions just to be safe... downtime == bad).

So I got the MBP on Friday with a new OS installed (very nice of Apple... especially since it was the latest 10.5, and according to their records I purchased this laptop with 10.4 - I own 10.5, but how would they know). I used one of my latest backups off of a secure image on a usb drive. I booted from the drive and restored the data. One hour later it was as if nothing ever happened (other than the laptop being turned off for a week). My backup software was yelling "No backups for over 7 days!" and I had to download a week's worth of email from IMAP, but this was all expected and took maybe 10 minutes to get back in order.

As it turns out I got hit with the flu last week during all the downtime, and except for a couple small fires (10 minutes of code), I wasn't able to get on my PC anyway to code.

All-in-all I am happy to be up and running. Except for the bad experience with the Apple "Genius" (see my last post), I had a great experience and turnaround with Apple Care and their service people I dealt with.

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Comments (Comment Moderation is enabled. Your comment will not appear until approved.)
Anonymous's Gravatar I don't think it was the flu that hit you, I think you were just missing your Mac and suffering from withdrawal... ;-)
#1 by Anonymous | 9/13/08 10:06 PM
Jeff Coughlin's Gravatar Yeah. It was probably subliminal sickness =\
#2 by Jeff Coughlin | 9/14/08 3:37 AM

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